Our approach
Your story, shaped through a thoughtful process.
See how we take your approved stories and materials through planning, organisation, story development, website design, review, launch and handover.
The complete client journey
Seven clear phases from idea to launch.
At every phase, you can see what LegacyHub does, what you provide and what comes next.
- 01
Phase 1
Discovery & Scope
- LegacyHub
- Lead the discovery conversation and define a practical scope.
- You provide
- Share whose story this is and what you hope the website will preserve.
- Output
- An agreed project direction and scope.
- 02
Phase 2
Content & Material Collection
- LegacyHub
- Provide a clear collection process and guidance.
- You provide
- Supply approved photographs, documents, stories and recordings.
- Output
- A working collection ready to organise.
- 03
Phase 3
Organisation & Story Development
- LegacyHub
- Structure the archive and develop biographies, captions and timelines where required.
- You provide
- Answer questions, add context and confirm permissions.
- Output
- A coherent narrative and content structure.
- 04
Phase 4
Website Design & Development
- LegacyHub
- Design and build the responsive digital heritage website.
- You provide
- Review the emerging experience and clarify priorities.
- Output
- A complete review-ready website.
- 05
Phase 5
Client Review & Approval
- LegacyHub
- Apply agreed revisions and prepare the approved release.
- You provide
- Check the story, material, names, dates and permissions.
- Output
- A client-approved website ready to launch.
- 06
Phase 6
Domain, Hosting & Launch
- LegacyHub
- Connect the custom domain and deploy the website to the client-controlled hosting account.
- You provide
- Provide or create access to the chosen domain and hosting services.
- Output
- An independent live digital heritage website.
- 07
Phase 7
Handover & Optional Archive Care
- LegacyHub
- Provide handover guidance and agree any optional support.
- You provide
- Retain control of the domain, hosting and approved content.
- Output
- A documented handover without mandatory ongoing dependence.
Common questions
What families often ask us.
Every archive is different. These answers explain our usual starting point; the details are agreed with you before work begins.
Do we need everything organised first?
No. Start with what you have. We can discuss organising photographs, documents and stories as part of the project scope.
Can we preserve the story of someone who is living?
Yes. Capturing a person’s own voice and memories can be a meaningful part of a living legacy. Their permission and wishes guide the work.
Can an archive be private?
We will discuss the intended audience and access requirements before quoting. Privacy features must be agreed for each archive; this enquiry website does not store your archive materials.
How much does an archive cost?
Pricing depends on archive size, research, media volume, design requirements and production complexity. We provide a tailored quote after a consultation.
Do you work with families outside the UK?
We welcome enquiries from Nigeria, the UK, USA, Canada, Europe and African diaspora communities. Remote collaboration and any local production needs are discussed individually.
Who owns the material and how long is it hosted?
Ownership, permissions, domain registration, hosting duration, renewals and handover are agreed in writing. Please share only material you have permission to use.
Begin with a conversation
What story would you like to preserve?
You do not need to have everything ready. Tell us what matters to you and what material you have.